Shipping policy

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times vary depending on destination but generally range from 3 to 7 business days within the UK.

Shipping Fees

Shipping costs are calculated at checkout and depend on the delivery location and order weight.

Tracking

Once your order has been shipped, you will receive a tracking number via email.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us at info@sweetilow.com within 48 hours of delivery so we can assist you promptly.